View Issue Details

IDProjectCategoryView StatusLast Update
00026581 - BacklogBugpublic2019-06-15 11:30
ReporterPD9FERAssigned ToK7ZCZ 
PrioritynormalSeverityminorReproducibilityalways
Status feedbackResolutionopen 
Summary0002658: DX Cluster E-mail alarm Error:Warning:ssl_verify ! self-signed or not signed by a trusted CA
DescriptionOpen Options in DX Cluster and navigate to E-Mail Alarms
When using Gmail with port 587 and click Test, an error is generated.

=> EHLO smtp.gmail.com
 
  <= EHLO smtp.gmail.com
 
=> STARTTLS
 
  <= STARTTLS
 
Error:Warning:ssl_verify ! self-signed or not signed by a trusted CA
Steps To ReproduceSame as description
Additional InformationTicket #321095

I replicated the problem
TagsNo tags attached.
ModuleLogbook
Sub-ModuleDX Cluster
TestingNot Started

Relationships

related to 0002584 assignedK7ZCZ 3 - Current Dev List update to new version of Polar TLS library 

Activities

PD9FER

2018-04-06 06:43

updater  

ssl_error.png (63,607 bytes)
ssl_error.png (63,607 bytes)

PD9FER

2018-04-06 06:53

updater   ~0004710

Update:
Seems only the error appears when using the Test button.
E-mail is sent correctly.

PD9FER

2018-06-27 06:12

updater   ~0005495

Other report in Ticket# 112542

PD9FER

2018-06-27 06:17

updater   ~0005496

Added image

gmail.PNG (38,208 bytes)
gmail.PNG (38,208 bytes)

WA9PIE

2018-06-27 09:56

administrator   ~0005499

Ferry - I need you to document exact steps to replicate this and get them into Mantis please.

PD9FER

2018-06-27 11:31

updater   ~0005501

Open Options in DX Cluster and navigate to E-Mail Alarms
Setup whatever e-mail account you want.

Click the TEST button, it will now Fail every time

Do note that when you entered the correct details the TEST will fail but the Alarms will send out the e-mail.

PD9FER

2018-06-28 07:31

updater   ~0005511

Looks like the whole e-mailing system does not work at the customer.
Please review the whole e-mail engine.

PD9FER

2019-03-07 16:04

updater   ~0007639

Going to retry

PD9FER

2019-03-20 03:02

updater   ~0007710

Still having these issues.
Also a new ticket came in Ticket #481541

K7ZCZ

2019-03-21 15:19

administrator   ~0007713

In the triage call on 2019-03-21, we agreed that the advice to "please review the whole e-mail engine" isn't viable, and that we'd focus on the GMail testing here, only.

Issue History

Date Modified Username Field Change
2018-04-06 06:43 PD9FER New Issue
2018-04-06 06:43 PD9FER File Added: ssl_error.png
2018-04-06 06:53 PD9FER Note Added: 0004710
2018-06-23 18:22 WA9PIE Project 1 - Backlog => Issues Needing Retest
2018-06-23 18:22 WA9PIE Category Bug => General
2018-06-23 23:13 WA9PIE Category General => Bug
2018-06-27 06:12 PD9FER Note Added: 0005495
2018-06-27 06:17 PD9FER File Added: gmail.PNG
2018-06-27 06:17 PD9FER Note Added: 0005496
2018-06-27 09:56 WA9PIE Assigned To => PD9FER
2018-06-27 09:56 WA9PIE Status new => feedback
2018-06-27 09:56 WA9PIE Description Updated View Revisions
2018-06-27 09:56 WA9PIE Additional Information Updated View Revisions
2018-06-27 09:56 WA9PIE Testing => Not Started
2018-06-27 09:56 WA9PIE Note Added: 0005499
2018-06-27 09:57 WA9PIE Project Issues Needing Retest => 2 - Next Dev List (Holding Area)
2018-06-27 11:31 PD9FER Note Added: 0005501
2018-06-28 07:31 PD9FER Note Added: 0005511
2019-03-07 16:04 PD9FER Note Added: 0007639
2019-03-20 03:02 PD9FER Note Added: 0007710
2019-03-21 15:14 K7ZCZ Relationship added related to 0002584
2019-03-21 15:18 WA9PIE Assigned To PD9FER => K7ZCZ
2019-03-21 15:19 K7ZCZ Note Added: 0007713
2019-06-15 11:30 WA9PIE Project 2 - Next Dev List (Holding Area) => 1 - Backlog