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IDProjectCategoryView StatusLast Update
00026791 - BacklogBugpublic2019-02-13 08:40
ReporterKB3NPH 
Assigned ToKB3NPH 
PriorityhighSeveritycrashReproducibilityalways
Status feedbackResolutionopen 
Summary0002679: Ticket #627379 - Elecraft K3 Extended menu causes crash of RC. No dump created.
DescriptionIn Rig Control for the K3, click on "Tools > Extended Menus >" and when it opens it attempts to load and gets about 1/2 way anc causes a crash. No dump is provided.

In V6.3.0.613 it functions perfectly.

For steps to reproduce see the two PSR Zip files in the Team Drives\HRD Software\Dumps\ file names are HRD V63_613.zip and HRD6.4_806.zip.

Hope these help you identify the issue so you can resolve it.
TagsElecraft, K3
ModuleRig Control
Sub-ModuleFunctional
TestingNot Started

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K7ZCZ

2019-02-13 08:40

manager   ~0007371

I don't have access to a K3. Until I do, the only chance of addressing this issue is by collecting a minidump.

If the app is crashing, it probably is creating a minidump. It's just that the dump isn't caught by our own handler and ends up being processed by Windows Error Reporting.

This can be confirmed by examining the Windows Event Log. There are some notes about how minidumps work in this forum post: https://forums.hamradiodeluxe.com/node/43376

and they include a link to these instructions: https://support.microsoft.com/en-us/help/931673/how-to-create-a-user-mode-process-dump-file-in-windows

which show how to have Windows Error Reporting keep the dump around even after it is processed.

If this issue is still reproducible in current builds, please collect a dump as it will provide our best chance of working out a fix.

Issue History

Date Modified Username Field Change
2018-04-16 14:46 KB3NPH New Issue
2018-11-27 21:54 WA9PIE Tag Attached: Elecraft K3
2018-11-30 23:21 WA9PIE Tag Attached: Elecraft
2018-11-30 23:21 WA9PIE Tag Attached: K3
2018-11-30 23:22 WA9PIE Tag Detached: Elecraft K3
2019-02-10 22:17 WA9PIE Severity major => crash
2019-02-13 08:40 K7ZCZ Note Added: 0007371
2019-02-13 08:40 K7ZCZ Assigned To => KB3NPH
2019-02-13 08:40 K7ZCZ Status new => feedback