View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0002876||Ham Radio Deluxe||Bug||public||2018-09-04 12:14||2018-12-05 11:23|
|Target Version||Fixed in Version||220.127.116.116|
|Summary||0002876: Build 881 Introduces Error in QSOs entered via JT Alert|
|Description||While testing build 881, I now get an error when using JT Alert to send a QSO to HRD using the v6 API. This was not been in earlier general release or beta versions.|
|Steps To Reproduce||Log a QSO in WSJT-X configured to be used with JT Alert and HRD Logbook.|
QSO will be accepted by API however an error message will display that indicates "Error adding...". See attachment.
|Tags||No tags attached.|
HRD 881 Error.png (4,629 bytes)
HRD 881 Error.png (4,629 bytes)
Further testing after reboot. QSL Logged via JT Alert, appears in HRD Logbook, notification popup occurs, then minidump and close. Most recent minidump attached.
HRDLogbook_20180904_194532.mdmp (563,612 bytes)
||The dump provided is the same as Mantis 2875 and is orthogonal to the message box displayed.|
There's not quite enough information here to make a diagnosis.
The error message provided can come from the ALE, or from code that adds a record in the UDP listner. The report says that the message appears when JTAlert adds a record, so I think we can rule out the ALE.
But JTAlert uses the TCP/IP API, not the UDP listner. I have to assume, then, that both the UDP listener and the TCP/IP API are active. I figure that the UDP listener is hearing the announcement from WSJT-X directly, then the API is catching the record re-broadcast from JTAlert.
K2LDS, can you confirm this in the build you're currently using?
The actual cause of the error mgiht be the same as Mantis 2875, but I can't prove that completely. The message shown to the user should include a string describnig the error, but doesn't; some of the code paths which would result in those symptoms would result from the same cause as 2875.
I've added some more diagnostics to the involved code path. In the next build, the error message should include text that describes exactly what went wrong, and that can inform further diagnosis.
In the current build, it should be possible to look for error messages in the Logfile window. Please provide a copy of the Logfile window text after reproducing this issue, as it might provide some diagnostic information.
In the next build, we might find that the problem disappears. That means the same root cause as 2875 was involved. Or, we might find the the error persists; in that case, the new message text plus the content of the logfile window would be helpful. I've also adjusted the code so that the file involved won't be deleted in the case of an error being encountered. Retrieivng the file would provide more information, as well.
||Also, I'm unable to reproduce the problem as described. When I log through JT Alert, I don't receive an error message. That means I either have a slightly different configuration, or the issue is dependent on data. A detailed description of the configuration and a copy of the data being logged would be helpful in diagnosing this issue.|
This checkin includes the described diagnostic fixes.
||Mike B., your point is quote valid. So I double checked the configuration to ensure that the QSO forwarding receiver on Logbook was turned off. It was unexpectedly on. I turned the 4 receive items off and retested. The loggings succeeded without error. While I am sure I did this during testing yesterday, I was testing both WSJT-X direct and via JT Alert so it is possible that either something was missed or not saved during a crash. So at this point, based upon today's retest, this ticket can be marked as resolved.|
||Cannot confirm on retest after making certain that the QSO forwarding receive parameters in Logbook were unchecked.|
||OK. If you can manage to get the error again, feel free to re-activate this issue. The aditional error messages are fine -- they'll help anybody with any problem that comes along in this area.|
||Putting FIV back... I changed it by accident.|
||Can this issue be closed?|
||OK to close.|
|2018-09-04 12:14||k2ie||New Issue|
|2018-09-04 12:14||k2ie||File Added: HRD 881 Error.png|
|2018-09-04 14:49||k2ie||File Added: HRDLogbook_20180904_194532.mdmp|
|2018-09-04 14:49||k2ie||Note Added: 0006072|
|2018-09-05 11:19||K7ZCZ||Note Added: 0006080|
|2018-09-05 12:15||K7ZCZ||Assigned To||=> K7ZCZ|
|2018-09-05 12:15||K7ZCZ||Status||new => feedback|
|2018-09-05 12:15||K7ZCZ||Note Added: 0006082|
|2018-09-05 12:16||K7ZCZ||Project||1 - Backlog => 3 - Current Dev List|
|2018-09-05 12:16||K7ZCZ||Assigned To||K7ZCZ => k2ie|
|2018-09-05 12:28||K7ZCZ||Note Added: 0006083|
|2018-09-05 12:30||K7ZCZ||Note Added: 0006084|
|2018-09-05 16:19||k2ie||Note Added: 0006085|
|2018-09-05 16:21||k2ie||Status||feedback => resolved|
|2018-09-05 16:21||k2ie||Resolution||open => unable to reproduce|
|2018-09-05 16:21||k2ie||Testing||=> Not Started|
|2018-09-05 16:21||k2ie||Note Added: 0006086|
|2018-09-05 19:02||K7ZCZ||Note Added: 0006087|
|2018-09-06 20:03||K7ZCZ||Fixed in Version||=> 18.104.22.1682|
|2018-09-10 11:01||WA9PIE||Fixed in Version||22.214.171.1242 =>|
|2018-09-10 11:03||WA9PIE||Fixed in Version||=> 126.96.36.1992|
|2018-09-10 11:03||WA9PIE||Note Added: 0006176|
|2018-09-11 16:24||WA9PIE||Fixed in Version||188.8.131.522 =>|
|2018-09-28 07:48||K7ZCZ||Note Added: 0006237|
|2018-09-28 08:08||k2ie||Note Added: 0006241|
|2018-10-07 05:23||K7ZCZ||Status||resolved => closed|
|2018-10-07 05:23||K7ZCZ||Resolution||unable to reproduce => fixed|
|2018-12-05 11:22||WA9PIE||Fixed in Version||=> 184.108.40.2066|
|2018-12-05 11:23||WA9PIE||Project||3 - Current Dev List => Ham Radio Deluxe|