View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0003419 | Ham Radio Deluxe | Bug | public | 2019-08-09 19:42 | 2019-08-09 20:17 |
| Reporter | WA9PIE | Assigned To | WA9PIE | ||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Summary | 0003419: Some attachment types no longer showing up in osTicket | ||||
| Description | The plug-in that was installed prior to the last osTicket upgrade enabled in-line viewing of attachments (within the ticket). After the upgrade, specifically... PDF files are not shown in-line (images and audio files do work). We need to fix this. | ||||
| Steps To Reproduce | I'll add an example ticket into this when I find one. | ||||
| Tags | No tags attached. | ||||
| Module | Website | ||||
| Sub-Module | Functional | ||||
| Testing | Not Started | ||||
|
|
This was fixed after finding that a new updated to the plugin was released in order to fix this problem (resulting from the osTicket version upgrade). https://github.com/clonemeagain/attachment_preview |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-08-09 19:42 | WA9PIE | New Issue | |
| 2019-08-09 20:16 | WA9PIE | Assigned To | => WA9PIE |
| 2019-08-09 20:16 | WA9PIE | Status | new => closed |
| 2019-08-09 20:16 | WA9PIE | Resolution | open => fixed |
| 2019-08-09 20:16 | WA9PIE | Note Added: 0008353 | |
| 2019-08-09 20:17 | WA9PIE | Project | 1 - Backlog => Ham Radio Deluxe |
