View Issue Details

IDProjectCategoryView StatusLast Update
0003419Ham Radio DeluxeBugpublic2019-08-09 20:17
ReporterWA9PIEAssigned ToWA9PIE 
Status closedResolutionfixed 
Product Version 
Target VersionFixed in Version 
Summary0003419: Some attachment types no longer showing up in osTicket
DescriptionThe plug-in that was installed prior to the last osTicket upgrade enabled in-line viewing of attachments (within the ticket).

After the upgrade, specifically... PDF files are not shown in-line (images and audio files do work).

We need to fix this.
Steps To ReproduceI'll add an example ticket into this when I find one.
TagsNo tags attached.
TestingNot Started



2019-08-09 20:16

administrator   ~0008353

This was fixed after finding that a new updated to the plugin was released in order to fix this problem (resulting from the osTicket version upgrade).

Issue History

Date Modified Username Field Change
2019-08-09 19:42 WA9PIE New Issue
2019-08-09 20:16 WA9PIE Assigned To => WA9PIE
2019-08-09 20:16 WA9PIE Status new => closed
2019-08-09 20:16 WA9PIE Resolution open => fixed
2019-08-09 20:16 WA9PIE Note Added: 0008353
2019-08-09 20:17 WA9PIE Project 1 - Backlog => Ham Radio Deluxe