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IDProjectCategoryView StatusLast Update
00036081 - BacklogBugpublic2019-12-06 12:32
ReporterPD9FERAssigned To 
PrioritynormalSeverityminorReproducibilityunable to reproduce
Status newResolutionopen 
Summary0003608: Green Heron RT-20 Main screen Azimuth does not move
DescriptionFrom customer:
I have checked the connect box and both the azimuth and mouse boxes. Rotor turns perfectly when I click on desired location via map but nothing on the azimuth.

Steps To ReproduceConnect a Green Heron RT-20 controller plus suited rotor.
Select the Green Heron from the Rotor Protocol list.
Click Connect
Make sure Refresh is set to 1
Select a location on the world map
Notice that the Rotor moves, but the Azimuth indicator is not moving.

When selecting Hy-Gain DCU 1 it does work... but do note some errors generated for both protocols in the 2 attached Log files.

Additional InformationTicket #690752
TagsNo tags attached.
ModuleRotator
Sub-ModuleRotators
TestingNot Started

Activities

PD9FER

2019-12-02 04:01

updater  

HRD Rotator Logfile 01.txt (4,055 bytes)
15:42:47  DDE Server  DDE Initialized, ID = 01000080
                      
15:42:47  General     Loading layout from C:\Users\bfrause\AppData\Roaming\HRDLLC\HRD Rotator\WindowLayout001.xml
                      
15:42:48  Connect     Rotator ......: Heron RT-20
15:42:48  Connect     Protocol .....: Hy-Gain
15:42:48  Connect     Step size ....: Auto
15:42:48  Connect     Min azimuth ..: 0
15:42:48  Connect     Max azimuth ..: 360
15:42:48  Connect     Elevation ....: No
15:42:48  Connect     Port ...........: COM8
15:42:48  Connect     Speed ........: 4800
15:42:48  Connect     DCB ..........: 4800,n,8,1
                      
15:42:48  COM8        Rotator Heron RT-20
15:42:48  COM8        Connecting to COM8
15:42:48  COM8        Setting I/O buffer queue sizes to 2048, 2048
15:42:48  COM8        Setting device control to 4800,n,8,1
15:42:48  COM8        Setting comms state
15:42:48  COM8          DTR control ..: 1
15:42:48  COM8          RTS control ..: 0
15:42:48  COM8          XON char .....: 11
15:42:48  COM8          XOFF char ....: 13
15:42:48  COM8          Error char ...: 3F
15:42:48  COM8          XON limit ....: 512
15:42:48  COM8          XOFF limit ...: 512
15:42:48  COM8        Setting timeouts
15:42:48  COM8          Read interval ............: 2000
15:42:48  COM8          Read total multiplier ....: 400
15:42:48  COM8          Read total constant ......: 2000
15:42:48  COM8          Write total multiplier ...: 200
15:42:48  COM8          Write total constant .....: 1000
15:42:48  COM8        Setting DTR, clearing RTS
15:42:49  COM8        Connected to COM8
15:42:49  COM8        Protocol 0x4 not supported
                      
15:42:49  DDE Server  Registered service HRDRotator
15:42:50  DDE Server  ---
15:42:50  DDE Server  Callback:Type:000080A2
15:42:50  DDE Server  Callback:Conv:00000000
15:42:50  DDE Server  Callback:Data:00000000
15:42:50  DDE Server  Callback:String1:HRDRotator
15:42:50  DDE Server  Callback:String2:HRDRotator(0X00020820)
15:42:50  DDE Server  Callback:Register
                      
15:42:50  COM8        Protocol 0x4 not supported
15:42:51  COM8        Protocol 0x4 not supported
15:42:53  COM8        Protocol 0x4 not supported
15:42:54  COM8        Protocol 0x4 not supported
15:42:55  COM8        Protocol 0x4 not supported
15:42:56  COM8        Protocol 0x4 not supported
15:42:57  COM8        Protocol 0x4 not supported
15:42:58  COM8        Protocol 0x4 not supported
15:42:59  COM8        Protocol 0x4 not supported
15:43:00  COM8        Protocol 0x4 not supported
15:43:01  COM8        Protocol 0x4 not supported
15:43:02  COM8        Protocol 0x4 not supported
15:43:03  COM8        Protocol 0x4 not supported
15:43:04  COM8        Protocol 0x4 not supported
15:43:05  COM8        Protocol 0x4 not supported
15:43:06  COM8        Protocol 0x4 not supported
15:43:07  COM8        Protocol 0x4 not supported
15:43:08  COM8        Protocol 0x4 not supported
15:43:09  COM8        Protocol 0x4 not supported
15:43:10  COM8        Protocol 0x4 not supported
15:43:11  COM8        Protocol 0x4 not supported
15:43:12  COM8        Protocol 0x4 not supported
15:43:13  COM8        Protocol 0x4 not supported
15:43:14  COM8        Protocol 0x4 not supported
15:43:15  COM8        Protocol 0x4 not supported
15:43:16  COM8        Protocol 0x4 not supported
15:43:17  COM8        Protocol 0x4 not supported
15:43:18  COM8        Protocol 0x4 not supported
15:43:19  COM8        Protocol 0x4 not supported
15:43:20  COM8        Protocol 0x4 not supported
15:43:21  COM8        Protocol 0x4 not supported
15:43:22  COM8        Protocol 0x4 not supported
15:43:23  COM8        Protocol 0x4 not supported
15:43:24  COM8        Protocol 0x4 not supported
15:43:25  COM8        Protocol 0x4 not supported
15:43:26  COM8        Protocol 0x4 not supported
15:43:27  COM8        Protocol 0x4 not supported
15:43:28  COM8        Protocol 0x4 not supported
15:43:29  COM8        Protocol 0x4 not supported
HRD Rotator Logfile 02.txt (2,559 bytes)
15:45:20  DDE Server  DDE Initialized, ID = 01000080
                      
15:45:20  General     Loading layout from C:\Users\bfrause\AppData\Roaming\HRDLLC\HRD Rotator\WindowLayout001.xml
                      
15:45:21  Connect     Rotator ......: Hy-Gain DCU-1
15:45:21  Connect     Protocol .....: Hy-Gain
15:45:21  Connect     Step size ....: Auto
15:45:21  Connect     Min azimuth ..: 0
15:45:21  Connect     Max azimuth ..: 360
15:45:21  Connect     Elevation ....: No
15:45:21  Connect     Port ...........: COM8
15:45:21  Connect     Speed ........: 4800
15:45:21  Connect     DCB ..........: 4800,n,8,1
                      
15:45:21  COM8        Rotator Hy-Gain DCU-1
15:45:21  COM8        Connecting to COM8
15:45:21  COM8        Setting I/O buffer queue sizes to 2048, 2048
15:45:21  COM8        Setting device control to 4800,n,8,1
15:45:21  COM8        Setting comms state
15:45:21  COM8          DTR control ..: 1
15:45:21  COM8          RTS control ..: 0
15:45:21  COM8          XON char .....: 11
15:45:21  COM8          XOFF char ....: 13
15:45:21  COM8          Error char ...: 3F
15:45:21  COM8          XON limit ....: 512
15:45:21  COM8          XOFF limit ...: 512
15:45:21  COM8        Setting timeouts
15:45:21  COM8          Read interval ............: 2000
15:45:21  COM8          Read total multiplier ....: 400
15:45:21  COM8          Read total constant ......: 2000
15:45:21  COM8          Write total multiplier ...: 200
15:45:21  COM8          Write total constant .....: 1000
15:45:21  COM8        Setting DTR, clearing RTS
15:45:22  COM8        Connected to COM8
15:45:22  COM8        Protocol 0x4 not supported
                      
15:45:22  DDE Server  Registered service HRDRotator
15:45:22  DDE Server  ---
15:45:22  DDE Server  Callback:Type:000080A2
15:45:22  DDE Server  Callback:Conv:00000000
15:45:22  DDE Server  Callback:Data:00000000
15:45:22  DDE Server  Callback:String1:HRDRotator
15:45:22  DDE Server  Callback:String2:HRDRotator(0X0004078A)
15:45:22  DDE Server  Callback:Register
                      
15:45:23  COM8        Protocol 0x4 not supported
15:45:24  COM8        Protocol 0x4 not supported
15:45:25  COM8        Protocol 0x4 not supported
15:45:26  COM8        Protocol 0x4 not supported
15:45:27  COM8        Protocol 0x4 not supported
15:45:28  COM8        Protocol 0x4 not supported
15:45:29  COM8        Protocol 0x4 not supported
15:45:30  COM8        Protocol 0x4 not supported
15:45:31  COM8        Protocol 0x4 not supported

KC7FPF

2019-12-02 16:34

updater   ~0009487

Updated information:
OS ticket 882038
Receive the attached error when trying to operate. Using RT-21 controller but will only connect using HyGain DCU1

Capture_RotorControl.PNG (199,340 bytes)
Capture_RotorControl.PNG (199,340 bytes)

KC7FPF

2019-12-06 12:32

updater   ~0009490

Also please refer to ticket 256975 for additional information.

Issue History

Date Modified Username Field Change
2019-12-02 04:01 PD9FER New Issue
2019-12-02 04:01 PD9FER File Added: HRD Rotator Logfile 01.txt
2019-12-02 04:01 PD9FER File Added: HRD Rotator Logfile 02.txt
2019-12-02 16:34 KC7FPF File Added: Capture_RotorControl.PNG
2019-12-02 16:34 KC7FPF Note Added: 0009487
2019-12-06 12:32 KC7FPF Note Added: 0009490