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IDProjectCategoryView StatusLast Update
00036203 - Current Dev ListBugpublic2019-12-13 19:40
ReporterWA9PIEAssigned ToWA9PIE 
PrioritynormalSeverityminorReproducibilityalways
Status assignedResolutionopen 
Product Version 
Target VersionFixed in Version 
Summary0003620: Sorting out the problem with the 15005 transaction failures
DescriptionI've been so busy in my day-job this week that I haven't been able to help the staff tend the flood of complaints and confusion. It doesn't sound like moving to WePay would solve this, because the existing transaction wasn't made there. I didn't speak with PayFlow, Randy did (and he's not deep in this topic; I tried to prepare him for the conversation). But if you're right... that the transactions are being declined because the CVV field is empty, can't we send the renewal transaction to PayFlow without a CVV field?

I have no idea how to solve this. But I'm not comfortable pushing/selling any new auto-orders until we sort this out.
TagsAutoRenewals
ModuleWebsite
Sub-ModuleFunctional
TestingNot Started

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Issue History

Date Modified Username Field Change
2019-12-13 19:40 WA9PIE New Issue
2019-12-13 19:40 WA9PIE Status new => assigned
2019-12-13 19:40 WA9PIE Assigned To => WA9PIE
2019-12-13 19:40 WA9PIE Tag Attached: AutoRenewals